Last updated 5 November 2026
This policy explains what personal information Unique Touch Co. Ltd (“Unique Touch”, “we”, “us”) collects through uniquetouchgroup.com, why we collect it, and the choices you have. We keep it short because the website collects very little.
1. Who we are
The website is operated by Unique Touch Co. Ltd, Office 34, 3rd Floor, Muzammil Centre, Mlandege, Zanzibar, Tanzania. For any privacy question or request, contact us at contact@uniquetouchgroup.com or +255 778 990 022.
2. What we collect
Information you send us. When you use the enquiry form we receive the details you enter: your name, organisation (optional), email address, phone or WhatsApp number (optional), the service you are interested in and your message. If you contact us by email, phone, WhatsApp or Instagram, we receive whatever you choose to share in that conversation.
Technical information. Like any website, our hosting provider automatically processes basic technical data (such as your IP address, browser type and the pages requested) to deliver the site and keep it secure. We do not use this to identify you.
We do not ask for sensitive information through the website. Please do not include passport details, identity numbers or other sensitive documents in the form. If a service requires them, we will arrange a secure way to receive them.
3. How we use it
- To respond to your enquiry and discuss the services you asked about.
- To prepare a proposal or provide services you request from us.
- To keep a record of our correspondence with you.
- To keep the website secure and working properly, for example by filtering spam.
We use your information because you asked us to respond to you, or to take steps before entering into an agreement with you. We do not sell your information, and we do not send marketing messages unless you ask us to.
4. Cookies and analytics
We use Google Analytics to understand how visitors use the website, for example which pages are read and which services attract interest, so we can improve it. Analytics only runs if you click “Accept” on the cookie banner. If you decline or ignore the banner, no analytics cookies are set and no analytics data is sent.
If you accept, Google Analytics sets cookies named _ga and _ga_<ID>, which distinguish one visit from another and expire after up to two years. They collect information such as the pages you visit, how long you stay, the website that referred you, your approximate location (country or city) and your device and browser type. We do not use this to identify you personally and we do not use it for advertising.
We store your choice in your browser (as ut-cookie-consent) so we do not ask again on every page. You can change your mind at any time with the Cookie settings link at the bottom of every page; if you withdraw consent, we remove the analytics cookies.
The website uses no other cookies, advertising trackers or social media tracking pixels. The day and night colour theme is chosen in your browser from your device’s display setting and local time; this never leaves your device.
5. Who we share it with
We only share your information with service providers that help us run the website and our communications, and only as far as needed:
- Netlify, Inc. hosts the website and stores enquiry form submissions.
- Our email provider delivers and stores email sent to our company addresses.
- Google Fonts (Google LLC) supplies the typefaces used on the site; your browser requests them directly from Google, which receives your IP address.
- Google Analytics (Google LLC) provides visitor statistics, only if you accept analytics cookies.
If you choose to contact us on WhatsApp or Instagram, or open our office location in Google Maps, those services (operated by Meta and Google) handle your information under their own privacy policies.
We may also disclose information where required by law or by a competent authority. Some of our providers store data outside Tanzania, including in the United States; we use reputable providers that protect the information they hold.
6. How long we keep it
We keep enquiry details only for as long as we need them to respond to you, provide any services you engage us for, and meet our legal and record-keeping obligations. After that, we delete them.
7. Your rights
Subject to the applicable data protection laws of the United Republic of Tanzania, including the Personal Data Protection Act, 2022, you may ask us to:
- tell you what personal information we hold about you and give you a copy;
- correct information that is wrong or incomplete;
- delete your information, or stop using it, where we no longer have a reason to keep it.
To make a request, contact us at contact@uniquetouchgroup.com. We may need to confirm your identity first. If you are not satisfied with our response, you may complain to the Personal Data Protection Commission.
8. Security
The website is served over an encrypted connection (HTTPS), and access to enquiries is limited to the people who need it to respond. No method of sending information over the internet is completely secure, so please avoid sending sensitive documents through the form.
9. Changes to this policy
We may update this policy when our website or services change. The date at the top shows when it was last updated.
See also our Terms of Use.